We are AlkaWay
Welcome to AlkaWay. We are a proudly Australian owned and operated healthy lifestyle business, based in Byron Bay, NSW, Australia, who specialise in water ionizers, alkaline and hydrogen water.
Our flagship product – the UltraStream was designed by our team, and we have it specially made for us in California USA. We also supply products that are associated with our own core interests: good water, good alkaline diet and toxin-free lifestyle.
A bit of our story
We’ve been in business for over 20 years.
We were the first company in Australia to sell ionizers and are considered specialists in this field.
We originally started in a garage and now have our own warehouse in Byron Bay with around a dozen staff and dealers around the world.
We pride ourselves on the customer support we give and believe that our capability to solve water problems for our customers is the backbone of our long-term success.
Our highly trained sales team love to find the best solution for you. We consider our biggest achievement the hundreds of stories we get from people whose lives we have changed for the better.
"We remain as we began; committed to assisting as many people as we can with improving their life with the alkaline way of life."
The AlkaWay Team
Ian
Co-Founder
Been there done that in water filtration and energizing research, including designing the first natural water ionizer, our beloved UltraStream.
Loves sunny days, walks on the beach and dark chocolate gelati.
Cassie
Co-Founder
Cassie actually convinced her husband Ian to begin Alkaway in 2000.
She tasted alkaline water and said, “I want it!”. Cassie has always been the heart and soul of what AlkaWay stands for – helping others.
John
General Manager
John is our design engineer and our GM. As well as designing and testing new products, John keeps all the wheels turning at our head office here in Byron Bay.
In his spare time, he volunteers as a basketball referee in local competitions and is also our resident Kiwi.
Joanna
Accounts Manager
A core member of the team, Joanna has been with us for over 13 years. She is far more than our accounts manager: she is involved in every aspect of AlkaWay.
Loves walking her dog Mando, weekends away and good food.
Leon
Sales and Support Manager
Leon has been with AlkaWay for 15 years and is dedicated to offering the most suitable system for your needs and service with a smile.
When he’s not in the office he loves being in the ocean, enjoying music and visual arts and occasionally meditating.
Neil
IT/Web Manager
Neil is our IT Manager. Because he’s been here from day one, he has an encyclopaedic knowledge of our products and water quality.
Neil’s dog, Chi cross Reggie, shares his desk and is AlkaWay’s official mascot.
Erica
Naturopath and Warehouse Manager
Erica is a university-qualified naturopath with over 20 years of experience, and has formulated our best supplements.
She’s also been Alkaway’s Warehouse Manager for almost 10 years. She loves camping and exploring nature.
Fleur
Accounts and Warehouse Assistant
Fleur is our all-rounder assistant since 2016. She likes to help in the background, making sure both accounts and inventory are in good order.
She loves nature and is very health oriented, in body, mind and spirit.
Tia
Sales and Customer Service
Tia is our newest team member, and we are fortunate to have her because she is already passionate about hydrogen and anything related to water for well-being.
She is also a fitness instructor and a nutritionist, and loves to use her experience to help customers.
